Overview
Use Ovia to move a voice agent from idea to production:Build
Design structured flows, prompt-based agents, voices, languages, tools, and business context.
Test
Validate conversations in the playground and run repeatable simulations before launch.
Deploy
Connect phone numbers, web calls, or SIP trunks to handle inbound and outbound calls.
Monitor
Track live calls, transcripts, outcomes, webhooks, and post-call analysis.
Platform capabilities
Build
Conversation flow agents
Create controlled call paths for sales, support, collections, surveys, and appointment booking.
Prompt agents
Create flexible agents that follow instructions, use context, and adapt naturally.
African languages and accents
Configure language behavior for French, English, Fon, Yoruba, local variants, and multilingual calls.
Knowledge and tools
Attach business information and connect actions to your CRM, calendar, support desk, or API.
Test
Playground
Try agent behavior quickly, inspect responses, and tune prompts or flows.
Simulation testing
Run scripted scenarios for common African market conditions before production.
Deploy
Phone calls
Make outbound calls or receive inbound calls through Ovia-managed numbers or your own telephony.
SIP trunking
Bring a carrier, PBX, or SIP trunk and connect it to your agent.
Monitor
Live calls
See active calls, status, duration, and agent routing in real time.
Call analysis
Extract outcomes, summaries, lead quality, sentiment, and follow-up actions.