Common language modes
Single language
The agent only speaks one language, such as French or English.
Multilingual
The agent can detect and respond in more than one language.
Guided switching
The agent starts in one language and switches only when requested.
Human fallback
The agent transfers when the caller uses an unsupported language.
Market checklist
- Primary language for the first greeting
- Secondary languages to support
- Local names, addresses, and city pronunciation
- Expected code-switching between French, English, and local languages
- Transfer rules for unsupported languages
- Consent and compliance language