SIP trunking lets you keep your existing telephony setup while using Ovia for AI agent conversations. This is useful for businesses that already operate a call center, PBX, or local carrier relationship.

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Checklist

1

Collect SIP credentials.

Review this item before moving the agent to production.
2

Configure inbound and outbound routing.

Review this item before moving the agent to production.
3

Test registration or IP authentication.

Review this item before moving the agent to production.
4

Place a test call.

Review this item before moving the agent to production.
5

Confirm audio, DTMF, and transfer behavior.

Review this item before moving the agent to production.